May 14, 2018

Czech Republic returns of OBU Premid MytoCZ

 BOX – MYTO CZ TOLL COLLECTION DEVICE IN THE CZECH REPUBLIC

We recover money for Billien OBU 5051 devices

You will receive a refund of the balance and a deposit for for returned undamaged Billen device. Hurry up! You only have one year to return since the last transaction in the Czech Republic.

WARNING! We only accept Billen devices from the new Myto CZ operator (pluged into the cigarette lighter socket).

We no longer accept PREMID devices from the previous operator (battery-operated devices – similar to viaTOLL). All PREMID devices sent to our office will be waiting for collection by the owners for a month. After this date they will be utilized.

Return of a box is 3 simple steps

Fill in the form

Fill out the form below with some basic data necessary to return the device. The deposit for the device in an equivalent of 1550 Kč (cca. €60) and the balance will be transferred to your bank account.

Send us OBU

Send us the device in a parcel. If you haven't attached it to the form, put copies of the registration documents to which OBU was registered in the package You can send several devices in one shipment.

Pay for the return

Refund fee is only 14€ gross. This amount includes comprehensive support for the return of the device, preparation of documents, delivery of equipment to the Czech Republic and execution of refunds.




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sending a scan to biuro@zwroty.euadding it in the package with the devicesenclosing it to the form


CAUTION: For the return of the Czech PREMID box, we need a copy or scanned car registration certificate using which the box was registered. Do not forget to attach it to the form. Alternatively, you can send via email or in the shipment including the device.
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PREMID device

PREMID trans
zwrot urządzenia premid

PREMID is used to collect tolls in the Czech Republic in the MYTOCZ system. We support the return of these devices to the operator in the Czech Republic. View visuals of the devices.

MYTO CZ box Premid

The most important information

HOW IS THE RETURN COMPLETED?

Thanks to our help, you will recover all unused prepaid funds and a deposit amounting to the equivalent of Kč 1550.

WHAT IS THE RETURN FEE?

The total cost of handling the return of the device, reporting its return, entering the bank details and shipping the device is only 14 gross.

HOW DO I PAY FOR THE RETURN?​

Charges for the return of devices from individual countries can be found in the PRICE LIST. We enable our clients several options to pay for the return. Transfer to our bank account, fast internet transfers, payment by card, PayPal or BLIK. You can also wait with the payment until we send an invoice by e-mail which will contain the data for the transfer. We send invoices after receiving the devices.

All this information is described in detail in the PRICE LIST

WHERE SHOULD I SEND THE DEVICE?​

You can find the addresses of our points in the contact tab. Click to open: CONTACT TAB

WHEN WILL I RECEIVE MY RETURN?

The waiting time for PREMID returns is about 30 days. In order to return OBU through us, complete the form and send us the device.

WHEN IS DEPOSIT FOR THE DEVICE FORFEITED?

In accordance with the terms of the Czech road toll system, the deposit for the Box is forfeited in the following situations:

  • devices bear traces of mechanical damage such as: scratches, cracks, broken housing, opened housing, marks made with a felt-tip pen or paint or has a damaged bar code)

  • devices are “expired”. This happens if the OBU has not been used for more than a year. Therefore, it was not used to assign a toll transaction

HOW TO CHECK IF THE BOX IS EXPIRED?

Fill out the refund form. We have the ability to check in the system if the device is close to the “prescription” deadline. It is the client who decides whether to seek reimbursement in such cases. We inform clients about the time of “prescription” of Boxes and the risk that Czech PREMID will withhold the return of the deposit for the Box and Balance. We consider the last 45 days of the device’s validity as devices with a near “prescription” term and we do not guarantee a return.

DO YOU HAVE OTHER QUESTIONS?

If you have any questions regarding the return of SkyToll, please contact us at: biuro@zwroty.eu