We recover money for PREMID devices
You will receive a refund of the balance and a deposit for the device. Hurry. You only have one year for the return since the last transaction in the Czech Republic.
Return of a box is 3 simple steps
PREMID is used to collect tolls in the Czech Republic in the MYTOCZ system. We support the return of these devices to the operator in the Czech Republic. View visuals of the devices.
The most important information
HOW IS THE RETURN COMPLETED?
Thanks to our help, you will recover all unused prepaid funds and a deposit amounting to the equivalent of Kč 1550.
WHAT IS THE RETURN FEE?
The total cost of handling the return of the device, reporting its return, entering the bank details and shipping the device is only 14€ gross.
HOW DO I PAY FOR THE RETURN?
Charges for the return of devices from individual countries can be found in the PRICE LIST. We enable our clients several options to pay for the return. Transfer to our bank account, fast internet transfers, payment by card, PayPal or BLIK. You can also wait with the payment until we send an invoice by e-mail which will contain the data for the transfer. We send invoices after receiving the devices.
All this information is described in detail in the PRICE LIST
WHEN WILL I RECEIVE MY RETURN?
The waiting time for PREMID returns is about 30 days. In order to return OBU through us, complete the form and send us the device.
WHEN IS DEPOSIT FOR THE DEVICE FORFEITED?
In accordance with the terms of the Czech road toll system, the deposit for the Box is forfeited in the following situations:
devices bear traces of mechanical damage such as: scratches, cracks, broken housing, opened housing, marks made with a felt-tip pen or paint or has a damaged bar code)
devices are “expired”. This happens if the OBU has not been used for more than a year. Therefore, it was not used to assign a toll transaction
HOW TO CHECK IF THE BOX IS EXPIRED?
Fill out the refund form. We have the ability to check in the system if the device is close to the “prescription” deadline. It is the client who decides whether to seek reimbursement in such cases. We inform clients about the time of “prescription” of Boxes and the risk that Czech PREMID will withhold the return of the deposit for the Box and Balance. We consider the last 45 days of the device’s validity as devices with a near “prescription” term and we do not guarantee a return.