RETURN OF SKYTOLL DEVICES
We will return the SkyToll device for you. Do not hesitate. The ticket for a late refund is €257!
If the Slovak SkyToll has not been used for 6 months, you will receive a letter from the operator requesting the return of OBU and information on imposing a fine of € 257.
Return of a box is 3 simple steps
SkyToll types of OBU
There are various types of devices allowed to collect tolls in the Slovak SkyToll system. We support the return of all. The pictures include visuals of Billien OBU 5010, Sitraffic Sensus Unit and OBU 1374.
The most important information
HOW IS THE RETURN COMPLETED?
We have a comprehensive approach to returns. All you need to do is transfer us SkyToll device, provide the necessary data by completing the short form and the funds will be returned to your indicated bank account.
WILL I REGAIN MY DEPOSIT AND BALANCE?
Thanks to our help, you will recover all unused prepaid funds (balance) and a deposit of 50 €.
WHERE SHOULD I SEND THE DEVICE?
HOW DO I PAY FOR THE RETURN?
Charges for the return of devices from individual countries can be found in the PRICE LIST. We enable our clients several options to pay for the return. Transfer to our bank account, fast internet transfers, payment by card, PayPal or BLIK. You can also wait with the payment until we send an invoice by e-mail which will contain the data for the transfer. We send invoices after receiving the devices.
All this information is described in detail in the PRICE LIST
WHEN DOES SKYTOLL CHARGE A PENALTY OF € 257?
The user must return the device within 7 days from the expiration of the Agreement on the use of designated sections of toll roads. The agreement on the use of designated road sections in SkyToll shall expire if the period of 6 months has expired since the last toll transaction has been recorded by the on-board unit. If the on-board unit is not returned within the prescribed period, the Vehicle Operator is obliged to pay a contractual penalty to the System Administrator in the amount of 257 €.
DID YOU DAMAGE, DESTROY OR LOSE THE BOX?
The system administrator will impose contractual penalties in the amount of € 257 also in the case of returning the device bearing traces of mechanical damage such as: scratches, cracks, broken housing, opened housing, marked with a felt-tip pen, etc.
WHEN DO I HAVE A VALID EXPIRATION DATE?
We have the ability to check in the system if the device is close to the “prescription” deadline. It is the client who decides whether to seek reimbursement in such cases. We inform our clients about the time of “prescription” of the Boxes and the risk of SkyToll postponing the return of the deposit for the Box and Balance, and the threat of imposing a penalty. We consider the last 45 days of the device’s validity as devices with a near term “expiration” and we do not guarantee a return and a positive handling of formalities.