May 21, 2018

Poland Returns of Polish viaBox viaToll

VIABOX VIATOLL TOLL COLLECTION EQUIPMENT IN POLAND

We recover money for viaTOLL devices viaBox

You will receive a refund of the deposit and balance paid. Do not hesitate.

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Return of a box is 3 simple steps

Fill in the form

We carry out returns of Polish viaBoxes in the STANDARD option. All you need to do is complete the form below with some basic data necessary to return the device.

Send us OBU

Send us devices in a parcel. If you haven't attached it to the form, put in the package copies of registration documents and signed viaToll authorization. You can send several devices in one shipment.

Pay for the return

Refund fee is only €9 gross. This amount includes comprehensive support for the return of the device, preparation of documents, delivery of equipment to the operator and execution of refunds.



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sending a scan to biuro@zwroty.euadding it in the package with the devicesenclosing it to the form



Authorization draft to download (click).
A signature at the end in the frame is the only requirement.

CAUTION: For the return of the Polish viaToll viaBox, we need a copy or scanned car registration certificate using which the box was registered. If you also want to obtain a refund, you must send us a scan of the signed authorization to close your contract with viaToll. Do not forget to attach it to the form. Alternatively, you can send via email or in the shipment including the device.
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OBU viaBox viaToll

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ViaBox is used to collect tolls in the Polish viaToll system. We support the return of these devices to the operator in Poland. View visuals of the devices.

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The most important information

HOW IS THIS RETURN COMPLETED?

Thanks to our help, you will recover unused prepaid funds and deposit. We have a comprehensive approach to returns. Just fill out the form and send us the device. The funds are returned via the channel they were paid with. So if you have paid a deposit with a card, the refund will be made to the card; if by cash, we will transfer the funds to your account.

WHAT IS THE RETURN FEE?

The total cost of handling the return of the device, reporting its return, entering the bank details and shipping the device is only €9 gross. You receive a deposit refund of PLN 120 and a full balance refund.

WHERE SHOULD I SEND THE DEVICE?

You can find the addresses of our points in the contact tab. Click to open: CONTACT TAB

HOW DO I PAY FOR THE RETURN?

Charges for the return of devices from individual countries can be found in the PRICE LIST. We enable our clients several options to pay for the return. Transfer to our bank account, fast internet transfers, payment by card, PayPal or BLIK. You can also wait with the payment until we send an invoice by e-mail which will contain the data for the transfer. We send invoices after receiving the devices.

All this information is described in detail in the PRICE LIST

WHEN WILL I RECEIVE MY RETURN?

You will receive a refund as soon as the device reaches our headquarters in Poland, so a few days after sending the package. The standard waiting time for refunds of deposits and balances for viaBox in Poland is about 30 days. In order to return OBU through us, complete the form and send us the device.

WHEN IS DEPOSIT FOR THE DEVICE FORFEITED?

Under the terms of the Polish toll collection system, the deposit for Box is lost in the following situations:

  • devices bear traces of mechanical damage such as: scratches, cracks, broken housing, opened housing, marks made with a felt-tip pen or paint, being covered in glue, etc. damage.

DOCUMENTS NECESSARY TO RETURN FUNDS AND CLOSE THE VIATOLL AGREEMENT

In order to process the return of devices through us, you must send several documents to us together with OBU devices

  • vehicle registration certificates (copies) to which the viaBox devices were registered
  •  authorization (download LINK), a signature at the end in the red frame is the only requirement

DO YOU HAVE OTHER QUESTIONS?

If you have any questions regarding the return of SkyToll, please contact us at: biuro@zwroty.eu